Contact & Inquiries

If you have any questions, please contact us.

How to Make a Reservation

Inquiry

Please contact us by email with your preferred date, number of guests, and event details.

Tentative Reservation

Please confirm whether your event will proceed within one month of making a tentative reservation.

Confirmation

A cancellation fee will apply to cancellations made within three months of the scheduled event date.

Cancellation Policy

Same day to 2 days before the event: 100%
3 to 10 days before the event: 80%
11 to 20 days before the event: 50%
21 to 30 days before the event: 20%
31 to 90 days before the event: 10%

Please note that cancellation fees may vary depending on the selected plan or optional arrangements. For details, please contact us.

Contact: Valley of Gangala　Tel: +81-98-948-4192　Email: info@gangala.com

Important Notes for Venue Rental

Usage Restrictions

Your reservation may be cancelled, or your use of the venue may be declined if any of the following apply:

  • If we determine that the event violates public order or morals, or may be in violation of applicable laws or regulations
  • If the venue is used for political, religious, or ideological purposes
  • If we determine that the intended use of the venue is otherwise inappropriate
  • If the actual use of the venue on the event day differs from the details provided at the time of application

＊Please note that we are not obligated to disclose the specific reasons for such decisions.

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Privacy policy

Nanto Co., Ltd. / Valley of Gangala (“the Company”) is committed to protecting personal information.
We manage personal information appropriately and ensure that all employees understand the importance of safeguarding personal information.

Management of Personal Information

The Company manages personal information appropriately by maintaining accurate and up‑to‑date records and implementing necessary safety measures.
These include maintaining security systems, establishing management structures, and providing employee training to prevent unauthorized access, loss, damage, alteration, or leakage of personal information.

Purpose of Use

Personal information collected through this inquiry form will be used solely for communication, service guidance, and responding to inquiries.

Provision to Third Parties

The Company will properly manage personal information and will not disclose it to third parties except in the following cases:

  • When the customer has given consent
  • When information is disclosed to contractors entrusted with services requested by the customer
  • When disclosure is required by law or regulation

Security Measures

The Company implements appropriate security measures to ensure the accuracy and safety of personal information.

Personal Information Verification

When a customer requests the disclosure, correction, or deletion of their personal information, the Company will respond after confirming the customer’s identity.

Compliance and Review of Laws and Regulations

The Company complies with Japanese laws and regulations related to personal information and will review and improve this policy as necessary.

Inquiries

For questions regarding our handling of personal information, please contact us through this form.

I consent to the Privacy Policy.
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