Privacy Policy
Valley of Gangala (hereinafter referred to as “the Facility”) recognizes the importance of personal information and strives to protect personal information by complying with the Act on the Protection of Personal Information and other related laws and regulations in order to ensure the protection of personal information.
1. Acquisition of Personal Information
At this facility, personal information may be obtained from customers by the following methods.
- Inquiries and reservations at the website, telephone, facility window, etc.
- Answers to event participation applications and questionnaires
- Photography and video shooting in the facility
The types of personal information to be obtained are as follows.
- Contact information such as name, address, telephone number, email address, etc.
- Information required for reservation confirmation and admission management
- Information required for payment (credit card number, etc.) ※It is safely managed through a payment agency, and the facility does not own or manage it directly.
- Event participation application information
- Answers to inquiries and questionnaires
- Image information such as photos and videos (If an individual is identified, we will endeavor to obtain consent in advance when posting)
2. Management of Personal Information
This facility will strictly manage the acquired personal information and take appropriate security management measures to prevent leakage and unauthorized access. In addition, we will provide necessary and appropriate supervision to staff who handle personal information and contractors.
3. Purpose of Use of Personal Information
Personal information received from customers will be used for the following purposes.
- Reservation reception, service provision, emergency contact and inquiry response
- Confirmation of event participation, communication, and sending materials
- Questionnaire surveys and statistical analysis to improve our facility services
- Publication and PR (websites, SNS, pamphlets, etc.) of photos and videos taken of events and services in the facility
4. Provision to third parties
The facility will not provide personal information to third parties except with the consent of the customer or as required by law. If personal information is provided to subcontractors (e.g., payment agency, delivery agency, data processing agency, etc.) for the provision of services, we will conclude a non-disclosure agreement, etc., and appropriately manage and supervise.
5. Disclosure, correction, deletion, etc. of personal information
If you request disclosure, correction, suspension of use, deletion, etc. of your personal information, we will respond promptly to the extent reasonable in accordance with laws and regulations.
6. About access log
On the homepage of this facility, the customer’s IP address, access date and time, browsing history, etc. may be recorded as access logs. This information will be used to improve the convenience and service of the homepage, but will not be used in conjunction with information that identifies individuals.
7. About the use of Google Analytics
The website of this facility uses Google Analytics to understand customer usage and use it to improve services. Google Analytics collects data through “cookies”, but does not contain personally identifiable information.
Customers can refuse the use of cookies through browser settings and plug-in introductions. Please refer to the following for details.
8. Storage period
This facility will keep personal information for a necessary period of time in light of the purpose of use, and will discard or delete it in a safe and appropriate manner after achieving the purpose.
9. Compliance with laws and regulations and continuous improvement
The facility will comply with laws and guidelines related to the protection of personal information, review this privacy policy as appropriate, and strive for continuous improvement.
